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Email Notification on change of description

Dear support,

our notification scheme foresees email notifcation on change of status and on change of comment. We also like to have email notification on change of description.

The only way to achieve this seems to include "issue updated" in the notifcation scheme. This would result in notifications for all changes, but there should only be changes of description added.

Is there any possiblity? As far as I have seen custom events can only be used with post events at the workflow. Since description can change without status change this is not an option.

Thanks for any help
Stefan

1 answer

0 votes

Hello Stephan,

you could implement an own listener that check if the ISSUE_UPDATED event has been fired and verify if description has been modified during the update.

Another possible solution is :

- Define a custom event

- Remove description from the edit screen

- Create an own transition that remains in the same status and has a screen with just description field within

- Define your custom event in this transition post funtion

- Setup this event in your notification scheme

Hope this helps,

Fabio

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