We have had this issue a lot over the last few weeks and it seems to be getting worse!
Our backlog has been prioritised by rank using the GH screens.
Very often, we suffer with items being re-ranked in the list without us doing so.
Examples that have occurred today:
I am now getting messages from an irritated user saying that she doesn't want to have to keep prioritising the backlog and that this issue is making GH unusable.
I've disabled the job that repairs the ranking field in an attempt to stiop this from happening, but it hasn't helped. With the repair enabled the problem still occurs.
Is there any kind of logging information I can look at to see why these issues have been re-ranked? Has anyone else reported this issue?
Jira version is 4.2.4-b591
GreenHopper version is: 5.4.1
It looks like this was a bug that was fixed in GreenHopper version 5.6.6:
If you can upgrade to JIRA 4.3 and GreenHopper 5.6.6 or later, this will resolve the issue for you.
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017 , and we aren’t even through December yet....
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