Editing an issue and press Update fails

Hi

I have a jira issue type (one of many) with it's own workflow, custom fields (SIL script, single picker, ...), etc.

  • Creating the issue with the fields works ok.
  • All fields show ok.
  • Transitioning the issue works ok.
  • I can edit the fields in the quick view ok.
  • But...
  • If I select Edit and then press Update button nothing happens (perhaps a very brief spinner).
  • There are no errors shown, and I can only Cancel to return to the main issue screen.

All other issue types with similar complexity allow normal edit and update. I use the same permission scheme as other types.

I'm running Jira 7.3.3

 

Any help would be great.

Thanks

2 answers

1 accepted

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Thanks for getting in touch.

A quick review of the log analyser points to

https://jira.atlassian.com/browse/JSDSERVER-4989?utm_source=STP&utm_medium=logScan

I have confirmed that removing "Request Participants" field from the Edit screen resolves (or at least works around) the issue.

Thanks

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Sounds like some form of failing validation.  What does the log file say is happening when you click "update"?

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