Can be Our shared files on Jira shared via our existing Dropbox account? We want to collect our files at one place and share them from there. Currently there are 2 seperated places for files. One is our actively used Dropbox account and second is Jira platform which we shareproject files every time in working processes.


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Dropbox creates and monitors a directory on a machine. It's absolutely fine to point it at a Jira attachments directory and share files that way.

However, althoug it's fine to expose the files that way, there are some important things you must bear in mind

  1. Dropbox is not aware of Jira permissions. If a user can't see a Jira issue, then Dropbox doesn't know that and will still let them see attachments
  2. You must NOT allow users to rename, move or delete files or directories. You might get away with editing if Jira isn't indexing the contents (generally it doesn't, but check your plugins)
  3. You can allow them to add files (and rename, move or delete these files), but Jira won't be aware of them

Hi Nic,

in this case, I see that this is hard to make it work with Dropbox. We can share Dropbox share links instead of attaching files on Jira but this won't be effective for some situations. For a little example, image files are wanted to be seen at Jira platform directly. If I share a dropbox link for that, users have to go to dropbox shared page.

Anyway, thank you for your help.

Yes, off the shelf, it's one way because Dropbox simply isn't aware of Jira in any useful way.

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