Dragging issues when using a Greenhopper rapidboard as a gadget on a Dashboard produces an error

I'm using a Greenhopper rapid board (kanban mode) as a gadget on a dashboard. When trying to drag and drop issues, I get an error message saying, Communications Breakdown, The JIRA server could not be contacted. This may be a temporary glitch or the server may be down. Close this dialog and press refresh in your browser. When using the non-gadget version of the board, this works just fine.

2 answers

0 votes

Hi Brian,

Please raise an issue at http://support.atlassian.com because we will need to analyse this issue deeper.


Cheers,

Clarissa Gautério

Atlassian Support

Any results with this issue, we are having the same one

0 votes

Hi Brian and Craig,

It seems this is a bug being tracked at GHS-5725. This bug is already listed as fixed on Greenhopper 6.0.4 which should be released soon. In the meantime, please use the boards to drag and drop the issues as the bug only affects the gadget.

Cheers,

Clarissa Gautério
Atlasssian Support

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Summit

Find a your Summit 2019 Buddy!

Can you believe there's less than one month until Summit 2019? It's time to start planning your agendas, not to mention packing ... In the meantime, introduce yourselves on this thread so that you ...

217 views 15 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you