Dragging issues when using a Greenhopper rapidboard as a gadget on a Dashboard produces an error

I'm using a Greenhopper rapid board (kanban mode) as a gadget on a dashboard. When trying to drag and drop issues, I get an error message saying, Communications Breakdown, The JIRA server could not be contacted. This may be a temporary glitch or the server may be down. Close this dialog and press refresh in your browser. When using the non-gadget version of the board, this works just fine.

2 answers

0 vote

Hi Brian,

Please raise an issue at http://support.atlassian.com because we will need to analyse this issue deeper.


Cheers,

Clarissa Gautério

Atlassian Support

Any results with this issue, we are having the same one

0 vote

Hi Brian and Craig,

It seems this is a bug being tracked at GHS-5725. This bug is already listed as fixed on Greenhopper 6.0.4 which should be released soon. In the meantime, please use the boards to drag and drop the issues as the bug only affects the gadget.

Cheers,

Clarissa Gautério
Atlasssian Support

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Uncategorized

Friday fun: how many celebrates Midsummer holiday or is this a Swedish tradition only?

Any other country that celebrates Midsummer holiday (this friday 22 June)?  

40 views 3 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you