Do we have to configure DKIM and SPF or can we just go with one, i.e. DKIM?

Hi there, 

we recently got an email with instructions on how to configure SPF & DKIM records in order to continue to send emails using a custom project email address. 

We're using Sendgrid and created as suggested a subdomain.

Do we really have to configure both records or would it be enough if we just configure the DKIM record?

 

Link to documentation:

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-y...

1 answer

Hi Jasmine,

We have exactly the same situation, using Sendgrid amnd cannot use DKIM. Have you had any success with just SPF? We're using Gmail.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 2 hours ago in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

12 views 0 1
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you