This question is in reference to Atlassian Documentation: Billing and user count
The Service Desk project type seems very useful, but the cost of having all requesters as users on our cloud account will make it too expensive. Will requesters contribute to our JIRA users?
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017 , and we aren’t even through December yet....
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