Direct link to custom screen, but no login prompt appears

We created a custom screen and placed a link to this screen on our company intranet. When clicking on this link, it directs the user to the custom screen, but does not prompt the user to login before getting to the screen. Without them logging in, the reporter field will not be available.

1 answer

This widget could not be displayed.

JIRA should prompt you to log in before it shows you the screen, unless you have anonymous access enabled somewhere for the project. (see

Are you trying to give your users a simple form to fill out to create a JIRA issue? You could also use the JIRA Issue Collector for this purpose:

(the issue collector is included in JIRA 5.1 and above)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 11 hours ago in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

30 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you