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Deleting a queue in Service Desk

Gary Thompson Apr 03, 2014

At the moment I have queues in our Service Desk that we are not using e.g. 'General IT support' and 'Faults & outages' and some others. I doubt that we will ever use them so I would like to delete them but can't see anywhere where this could be done.

Any help is appreciated, thanks.

2 answers

1 accepted

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Answer accepted
Gary Thompson Apr 06, 2014

Hover over the queue name, click on the down-arrow that appears, select 'Delete'.

0 votes
Bill Zimmerman Nov 29, 2016

No down arrow appears on my queues.

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