Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Deleted my Scrum Board then create a new one, my backlog list is empty

I deleted my current Scrumboard and create a new one. After I create a new one my backlog is empty. The previous tickets are missing.

1 answer

0 votes
AhmadDanial Atlassian Team Mar 31, 2013

Hey there, Gilbert.

Did you perform reindexing after you bump into this problem? Sometimes the data inconsistency in your instance might cause this to happen. If the issue continues to occur, can you check whether the previous configuration of Scrum Board is the same as the previous one? How do they differ?

Under circumstances, you can also log a ticket in to get the assistance from support. Hope this helps.

Warm regard,s


Hi Ahmad,

I'm still waiting for our Admin to re-index Jira. There is no difference between my new and deleted Scrumboard.

AhmadDanial Atlassian Team Apr 09, 2013

Hey there again, Gilbert.

Let's see how the reindexing process goes. Hopefully the backlog will be back after the process is completed.

Warm regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Industry Groups

🤖 A Jira Senior Developer's thoughts on remote pair programming

Hello, Tech enthusiasts! Are you ready for October to begin 🙀? I wanted to share with you an Article I came across from Work/Life (The Atlassian blog) from  a senior developer on the Jira te...

36 views 1 2
View post

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you