Customer feedback for completed task

Can anybody recommend a plugin or give any help to implement customer feedback process for ended tasks in Jira? Meaning that if developer has completed the task then for example an e-mail is automatically sent to customer (who ordered dev) to give a feedback (f.e in 10-point scale) about the solution/work done?

1 answer

Hi, Triinu!

I think NPS for JIRA can help you.
This add-on allows you to gauge customer sentiment by creating surveys.

For the details, you can see the add-on documentation:
https://codebarrel.atlassian.net/wiki/display/NFJD

Regards,
Paul. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

65 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you