Crowd allows for registering 101 users in a 100 user limit license - how to recover ?

Hi,

Apparently we have configured 101 active users in our Crowd installation where the license is for 100 users (why the software allows this ?!).

Now we don't have control to Crowd anymore - it simply redirects to the License page asking to upgrade to a new license or to contact Sales Support.

Any way to recover from this ? We want to disable some users and stick to the current license, not to upgrade.

Thanks,

Valov @Tick42

1 answer

This widget could not be displayed.

Hi, you can generate an evaluation license and apply it temporarily to regain access to Crowd console. We also have this KB with more details for situation.

Cheers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

135 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you