Creating Issues via email with prepouplated component field


I am setting up email to create issues in Jira. I have exising Jira boards (eg. Engagement, Change, Support)  with component name (ECG, CHNG, SUPP)  setup and are used to put the issues into the appropriate board.

  The problem I am having is when Jira creates an issue from the email the issue does not automatically go to the Engagement board because the component of that issue does not have value "ECG".  Is there a way I can prepopulate the issue with component = "ECG" in the email so when the issue is created in Jira it will land on the Engagement board.


0 answers

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

288 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot