I am trying to achieve a filter or report that would compare the created date vs. the update date. They are wanting to see something that has been sitting without a comment when it was created. The reason they bring this up is because they have a standard where associates will touch (comment) on any requests within 24 hours, and for any urgent ones within 2 hours.
It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...
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