Create/configure Internal Issue (to appear on Log Work)

We are new to Tempo here at Makemedia and we cannot work out how to configure and internal issue from the training notes.

When we log work we cannot see the the same menu showing 'issue', 'internal', 'activity' on the Log Work:

Also how can we create an internal issue to appear in this drop down?

For all non-billable tasks should we create a project then assign a ticket to each task such as 'Annual Leave', 'Internal Meetings' etc?

Any clarification would be gratefully received.

2 answers

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Hi Julie,

To configure Internal Issues, you first have to create Issues in JIRA and the map them into Tempo.

This is shown in the Tempo Administrator Documentation here:

I hope this helps.

I'm not sure if this was answered or not.  Before I hit the link to configure internal issues, do I create a project and make it an "Internal" project used for the purposes to log vacation, sick, etc...Then I have to create issues within that project?  What type of project should this be? It can't be Scrum or Kanban, can you please let me know?

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What kind of project need to do for internal issues?


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