Constant timeouts in JIRA Software Cloud

Robert Lauriston
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 17, 2016

For the last couple of days we've been having constant timeout-like errors in JIRA that require constant browser refreshes and sometimes lose work. Is this a general problem or should we open a support issue?

1 answer

0 votes
Andrea Carl
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 17, 2016

I've had no problems in Cloud.  I'd go the support route.

Robert Massaioli _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2016

The support route is support.atlassian.com and I agree. This is not standard behaviour at all and you should really contact Atlassian support.

Suggest an answer

Log in or Sign up to answer