Connecting Jira to an LDAP server which is an Active Directory works. While trying to set up a delegated LDAP authentication, to the same Active Directory instance, using the same credentials and settings is not working.
Hi there, is there any error in the logs? Also, as some upfront suggestions:
Thanks for your reply. We did mark the option, "Copy User on Login." The error is occurring during the initial test, so we haven't been able to save the configuration and change the order. I have uploaded a snapshot of this configuration and the atlassian-jira.log
I was somehow able to solve this problem, but don't understand why it's working since I redid the procedures I tried yesterday. I changed the directory order, marked and unmarked "copyUser on Login," disabled a previous directory, LDAP Authentication, type Active Directory.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs