it appears that creating an issue (issue type Task) doesn't generate a mail notification to the initial assignee. After looking forth and back for reasons I might be missing the forest for the trees. Any hint appreciated.
Our notification/workflow/event setup is the following:
So - using this described setup one should receive a notification per mail regarding this creation and assignment, right? But it doesn't happen.
The general mail setup is obviously ok, since other notifications are sent out, as well as in this particular project as in Jira generally.
What am I missing here? Are there other configuration issues I might have overlooked or forgotten?
Thanks and regards
Ah, I forgot about that detail. It isn't applicable though, since the change (creation or assignment) isn't performed by the person himself.
Nevertheless - several minutes ago all turned out to be a techie-nontechie-communication glitch: The person who didn't get notification referred to a notification about the creation of the project itself - not to issues created inside the already existing project. In the latter case everything works like described in the OP.
Thanks anyway for the hint.
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