I noticed yesterday that the Comments editor wasn't loading in Confluence. I've just tried it again now and it's still not loading.
This is the error msg I get:
Error loading the comment editor
Timeout while waiting for the editor resources to load.
There's an option to Retry loading the comment editor, when I click on that, the comment works normally. This is consistent behaviour, I've tried it three time on different pages and did the same thing each time.
Is anyone else having this problem?
There are a couple of things that can be the cause of this issue, such as Confluence's load or corrupted plugin cache. Have you tried to reset plugin cache? Here's the brief steps of doing that.
1. Shutdown Confluence
2. Remove the following folders (they will be regenerated at startup):
3. Startup Confluence
Hope it helps. Cheers -Josua
We are having a similar problem, but only impacting Internet Explorer (tested with 8 and 9). Some users were also having issues with Firefox, which were corrected with the above fix, but all users are still getting the error in IE.
We have Confluence 4.3.2 with quite a set of plugins.
Any ideas? :(
We were facing the same issue. I cleared all cache folders and restarted our instances, but to no avail. The solution for us was to re-enable the JIRA connector plugin (a system plugin). For more information, please refer to: https://confluence.atlassian.com/x/CIDLEg Hope this helps for your situation!
Good morning All, Our goal is to get you into the habit of while enjoying your favorite morning drink you are checking the NOVA "space" for topics and comments. Your input is really needed and...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs