Combine two triggers in Automation for JIRA

i want to set an automation that will send out an e-mail to a group of possible assignees when a specific component is selected.

1st trigger i've set is when the issue was created. this works fine.

However, in cases where we received a request from e-mail and portal (where default components are set), agents will review these requests and change the components as necessary. however, the group of assignees will not be notified via e-mail since the rule only fires during issue creation.

im not able to find field value changed in the multiple trigger. using issue updated is not an option as it fires the e-mail everytime the issue is updated, not a specific field. 

is there anyway to combine issue triggered & field value changed?

1 answer

This widget could not be displayed.
Andreas Knecht Community Champion Jun 21, 2017

Hi there,

Sorry for the slow response we missed this question.

Can you just use the field value changed trigger and select on issue create and update?


Here's an example trigger that would pick up Component changs for both create and edit issue operations.

Hope this helps!


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

192 views 18 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you