It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Clone verus Link - when to use which?

Please explain when to clone an issue and when to link issues?

Thanks,

Lynn

2 answers

1 accepted

So I did read those pages, but what is the business logic? If an issue is reported in ProjectA, but ProjectB in a different team will do the dev, but the issue will come back to Project A for testing, I think the issue should be linked to a new issue in ProjectB and then when dev is done, the ProjectA ticket will be moved to testing. Is that right?

My recommendation would be that you do not manage the issue in different projects then. Give the necessary permissions to every member involved in the issue lifecycle to one project and manage the life cycle at one project using workflow states - Development, testing, release etc. This way you only have one copy of the issue , there is no confusion which issue relates to which. Imagine the confusion if you have 500 issues all duplicated into multiple projects and linked together

Thanks for the feedback, but we setup Jira project per deparment that manages its own workflow.

In that case, my suggestion would be to move issues between projects rather than linking them.

When there are 2 separate work efforts, then I prefer the clone method with a separate workflow. And this is especially true if you do time tracking, do agile management, or have different code bases (perhaps a shared library). One issue to do the development effort development effort in project B and a second issue to do the acceptance testing or dependency updates of the change into project A.

Thank you.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Industry Groups

🚗 How the Engineers at Karma used Atlassian products to build the Karma Revero

Hello, Automotive enthusiasts! Are you ready for October to begin 🙀? I wanted to share with you an Article I came across from Work/Life (The Atlassian blog) from Soumya Menon of Go2Group, a worldw...

38 views 2 1
View post

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you