Clicking on assignee in task board throws script exception 'soy' is undefined

When clicking on the name of an assignee in the task board, a script error is thrown, 'soy' is undefined. I've seen this in Chrome, Firefox and IE

Error: soy is not defined

Source File: https://vergomarketing.atlassian.net/s/en_US5rstc5/663/30/5.7.5-studio/_/download/batch/com.pyxis.greenhopper.jira:gh-common/com.pyxis.greenhopper.jira:gh-common.js

Line: 26

1 answer

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This is a known issue and is being tracked here. The bug is fixed but the fix probably will not be deployed until the next week or so.

To workaround this issue, select Manage Rapid Views from the Agile menu. From there:

  • To create a new Rapid View, choose New Rapid View.
  • To view an existing Rapid View, choose Use next the name of the view you wish work with.

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