Hi all - I've been setting up our project in Greenhopper and need to know what to change the default fields of an open issue. I have been able to change the fields for "new issue", "resolve issue" and "workflow issue" however the general open view shows fields I don't want. I've looked everywhere, just can't seem to do it.
We're starting off with a very basic scrum approach and then adding as soon as we're ready to - so it is important I manage to do this.
You can do this by managing Field Configurations e.g. show or hide fields. See http://confluence.atlassian.com/display/JIRA/Specifying+Field+Behaviour
If you want the same changes such as hiding a field for all screens, it may be easier to make the change in the applicable field configuration than on individual screens.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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