Changed email id is not used for sending email for approval emails

Hi,

I have changed email id of user from User tab. However JEMH not not detecting the new email id while handling the incoming emails.

 

Regards,

Jabir

1 answer

Hi Jabir,

Im not really clear on what the problem is, or what the email ID is you're mentioning?  If you're saying that you have set a default reporter, and that incoming emails are not being created as that user, its possible you haven't allocated the 'default reporter' permissions in the 'default project'.  

The two minute tutorial gets something going really quickly, try that:

A more complete tutorial for email user setup is:

Happy to Q&A here, but if you want to, feel free to log a support ticket in the dedicated JIRA project (free reg required)

 

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 3 hours ago in Agile

What is ChatOps? A guide to its evolution, adoption, and significance

I am the product of AIM. I can hear that door swinging open and closed in my mind with absolute fidelity. I’d recognize that ding anywhere. At 15, as I typed away into AOL IM, I never imagined that ...

17 views 1 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you