This problems usually happens due to incompatible plugins, so what you could do to troubleshoot this issue is disable any plugins you've installed and re-enable them one by one to see which one is causing this issue. Also, try updating all the plugins to their latest compatible version may help resolve this. :)
It seems that something regarding the customization. Did you tried this with all default customization? Also, are you experiencing this with Confluence, Jira?
Please, Jake, if you could attach the screenshot, we'll very appreciated.
All the best,
Nazim Melih Oğhan
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