Cannot use plugin manager since confluence upgrade to 4.3.6

We upgraded our confluence instance from 4.3.3 to 4.3.6.

Since then we cannot access the plugin manager anymore. At startup we have this error in the logs :

{code}

2013-01-21 15:14:34,552 ERROR FelixDispatchQueue osgi.container.felix.FelixOsgiContainerManager frameworkEvent Framework error in bundle com.atlassian.templaterenderer.atlassian-template-renderer-velocity16-plugin

org.osgi.framework.ServiceException: Service factory exception: org.apache.velocity.exception.VelocityException: Failed to initialize an instance of org.apache.velocity.runtime.log.CommonsLogLogChute with the current runtime configuration.

at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecked(ServiceRegistrationImpl.java:311)

at org.apache.felix.framework.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:221)

at org.apache.felix.framework.ServiceRegistry.getService(ServiceRegistry.java:295)

at org.apache.felix.framework.Felix.getService(Felix.java:3007)

at org.apache.felix.framework.BundleContextImpl.getService(BundleContextImpl.java:329)

at org.springframework.osgi.service.importer.support.internal.support.ServiceWrapper.getService(ServiceWrapper.java:99)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor$ServiceLookUpCallback.doWithRetry(ServiceDynamicInterceptor.java:107)

at org.springframework.osgi.service.importer.support.internal.support.RetryTemplate.execute(RetryTemplate.java:83)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.lookupService(ServiceDynamicInterceptor.java:430)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.getTarget(ServiceDynamicInterceptor.java:415)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.afterPropertiesSet(ServiceDynamicInterceptor.java:472)

at org.springframework.osgi.service.importer.support.OsgiServiceProxyFactoryBean.createProxy(OsgiServiceProxyFactoryBean.java:215)

at org.springframework.osgi.service.importer.support.AbstractServiceImporterProxyFactoryBean.getObject(AbstractServiceImporterProxyFactoryBean.java:86)

at org.springframework.osgi.service.importer.support.OsgiServiceProxyFactoryBean.getObject(OsgiServiceProxyFactoryBean.java:161)

at org.springframework.beans.factory.support.FactoryBeanRegistrySupport$1.run(FactoryBeanRegistrySupport.java:121)

at java.security.AccessController.doPrivileged(Native Method)

at org.springframework.beans.factory.support.FactoryBeanRegistrySupport.doGetObjectFromFactoryBean(FactoryBeanRegistrySupport.java:116)

at org.springframework.beans.factory.support.FactoryBeanRegistrySupport.getObjectFromFactoryBean(FactoryBeanRegistrySupport.java:91)

at org.springframework.beans.factory.support.AbstractBeanFactory.getObjectForBeanInstance(AbstractBeanFactory.java:1288)

at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:217)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:671)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:610)

at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:622)

at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:584)

at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:193)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)

at java.security.AccessController.doPrivileged(Native Method)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:380)

at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:264)

at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)

at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:261)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:429)

at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:728)

at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.java:69)

at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:355)

at org.springframework.osgi.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)

at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext.java:320)

at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaiterApplicationContextExecutor.java:132)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.RuntimeException: org.apache.velocity.exception.VelocityException: Failed to initialize an instance of org.apache.velocity.runtime.log.CommonsLogLogChute with the current runtime configuration.

at com.atlassian.templaterenderer.velocity.one.six.internal.VelocityTemplateRendererImpl.<init>(VelocityTemplateRendererImpl.java:83)

at com.atlassian.templaterenderer.velocity.one.six.internal.VelocityTemplateRendererServiceFactory.getService(VelocityTemplateRendererServiceFactory.java:33)

at org.springframework.osgi.service.exporter.support.internal.support.PublishingServiceFactory.getService(PublishingServiceFactory.java:105)

at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecked(ServiceRegistrationImpl.java:307)

... 47 more

Caused by: org.apache.velocity.exception.VelocityException: Failed to initialize an instance of org.apache.velocity.runtime.log.CommonsLogLogChute with the current runtime configuration.

at org.apache.velocity.runtime.log.LogManager.createLogChute(LogManager.java:206)

at org.apache.velocity.runtime.log.LogManager.updateLog(LogManager.java:255)

at org.apache.velocity.runtime.RuntimeInstance.initializeLog(RuntimeInstance.java:795)

at org.apache.velocity.runtime.RuntimeInstance.init(RuntimeInstance.java:250)

at org.apache.velocity.app.VelocityEngine.init(VelocityEngine.java:107)

at com.atlassian.templaterenderer.velocity.one.six.internal.VelocityTemplateRendererImpl.<init>(VelocityTemplateRendererImpl.java:79)

... 50 more

Caused by: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed. (Caused by org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.) (Caused by org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed. (Caused by org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.))

at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:543)

at org.apache.commons.logging.impl.LogFactoryImpl.getInstance(LogFactoryImpl.java:235)

at org.apache.commons.logging.LogFactory.getLog(LogFactory.java:370)

at org.apache.velocity.runtime.log.CommonsLogLogChute.init(CommonsLogLogChute.java:75)

at org.apache.velocity.runtime.log.LogManager.createLogChute(LogManager.java:157)

... 55 more

Caused by: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed. (Caused by org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.)

at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:397)

at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:529)

... 59 more

Caused by: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.

at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:385)

... 60 more

{code}

I see in the docs this related issue : https://confluence.atlassian.com/display/JIRAKB/Installing+UPM+2.7.2+or+later+on+versions+of+Tomcat+prior+to+6+fails

But we did not upgraded UPM, only confluence.

We run the ear-war version in tomcat 5.5.23 with java 1.6.0_35

2 answers

1 accepted

Hi Cedric,

I'm sorry to say that I suspect the issue here is that the UPM bundled in Confluence v4.3.6 is UPM v2.7.7, which isn't compatible with Tomcat 5 and as such you will need to upgrade your Tomcat as described in this document: https://confluence.atlassian.com/display/CONFKB/Universal+Plugin+Manager+stops+working+after+upgrade+to+v4.3.5+or+v4.3.6

All the best,
John

Ok, so as you said, confluence >= 4.3.5 is no longer compatible with tomcat5.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

254 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you