Cannot use plugin manager since confluence upgrade to 4.3.6

We upgraded our confluence instance from 4.3.3 to 4.3.6.

Since then we cannot access the plugin manager anymore. At startup we have this error in the logs :

{code}

2013-01-21 15:14:34,552 ERROR FelixDispatchQueue osgi.container.felix.FelixOsgiContainerManager frameworkEvent Framework error in bundle com.atlassian.templaterenderer.atlassian-template-renderer-velocity16-plugin

org.osgi.framework.ServiceException: Service factory exception: org.apache.velocity.exception.VelocityException: Failed to initialize an instance of org.apache.velocity.runtime.log.CommonsLogLogChute with the current runtime configuration.

at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecked(ServiceRegistrationImpl.java:311)

at org.apache.felix.framework.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:221)

at org.apache.felix.framework.ServiceRegistry.getService(ServiceRegistry.java:295)

at org.apache.felix.framework.Felix.getService(Felix.java:3007)

at org.apache.felix.framework.BundleContextImpl.getService(BundleContextImpl.java:329)

at org.springframework.osgi.service.importer.support.internal.support.ServiceWrapper.getService(ServiceWrapper.java:99)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor$ServiceLookUpCallback.doWithRetry(ServiceDynamicInterceptor.java:107)

at org.springframework.osgi.service.importer.support.internal.support.RetryTemplate.execute(RetryTemplate.java:83)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.lookupService(ServiceDynamicInterceptor.java:430)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.getTarget(ServiceDynamicInterceptor.java:415)

at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.afterPropertiesSet(ServiceDynamicInterceptor.java:472)

at org.springframework.osgi.service.importer.support.OsgiServiceProxyFactoryBean.createProxy(OsgiServiceProxyFactoryBean.java:215)

at org.springframework.osgi.service.importer.support.AbstractServiceImporterProxyFactoryBean.getObject(AbstractServiceImporterProxyFactoryBean.java:86)

at org.springframework.osgi.service.importer.support.OsgiServiceProxyFactoryBean.getObject(OsgiServiceProxyFactoryBean.java:161)

at org.springframework.beans.factory.support.FactoryBeanRegistrySupport$1.run(FactoryBeanRegistrySupport.java:121)

at java.security.AccessController.doPrivileged(Native Method)

at org.springframework.beans.factory.support.FactoryBeanRegistrySupport.doGetObjectFromFactoryBean(FactoryBeanRegistrySupport.java:116)

at org.springframework.beans.factory.support.FactoryBeanRegistrySupport.getObjectFromFactoryBean(FactoryBeanRegistrySupport.java:91)

at org.springframework.beans.factory.support.AbstractBeanFactory.getObjectForBeanInstance(AbstractBeanFactory.java:1288)

at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:217)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:671)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:610)

at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:622)

at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:584)

at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:193)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)

at java.security.AccessController.doPrivileged(Native Method)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:380)

at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:264)

at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)

at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:261)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:429)

at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:728)

at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.java:69)

at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:355)

at org.springframework.osgi.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)

at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext.java:320)

at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaiterApplicationContextExecutor.java:132)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.RuntimeException: org.apache.velocity.exception.VelocityException: Failed to initialize an instance of org.apache.velocity.runtime.log.CommonsLogLogChute with the current runtime configuration.

at com.atlassian.templaterenderer.velocity.one.six.internal.VelocityTemplateRendererImpl.<init>(VelocityTemplateRendererImpl.java:83)

at com.atlassian.templaterenderer.velocity.one.six.internal.VelocityTemplateRendererServiceFactory.getService(VelocityTemplateRendererServiceFactory.java:33)

at org.springframework.osgi.service.exporter.support.internal.support.PublishingServiceFactory.getService(PublishingServiceFactory.java:105)

at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecked(ServiceRegistrationImpl.java:307)

... 47 more

Caused by: org.apache.velocity.exception.VelocityException: Failed to initialize an instance of org.apache.velocity.runtime.log.CommonsLogLogChute with the current runtime configuration.

at org.apache.velocity.runtime.log.LogManager.createLogChute(LogManager.java:206)

at org.apache.velocity.runtime.log.LogManager.updateLog(LogManager.java:255)

at org.apache.velocity.runtime.RuntimeInstance.initializeLog(RuntimeInstance.java:795)

at org.apache.velocity.runtime.RuntimeInstance.init(RuntimeInstance.java:250)

at org.apache.velocity.app.VelocityEngine.init(VelocityEngine.java:107)

at com.atlassian.templaterenderer.velocity.one.six.internal.VelocityTemplateRendererImpl.<init>(VelocityTemplateRendererImpl.java:79)

... 50 more

Caused by: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed. (Caused by org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.) (Caused by org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed. (Caused by org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.))

at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:543)

at org.apache.commons.logging.impl.LogFactoryImpl.getInstance(LogFactoryImpl.java:235)

at org.apache.commons.logging.LogFactory.getLog(LogFactory.java:370)

at org.apache.velocity.runtime.log.CommonsLogLogChute.init(CommonsLogLogChute.java:75)

at org.apache.velocity.runtime.log.LogManager.createLogChute(LogManager.java:157)

... 55 more

Caused by: org.apache.commons.logging.LogConfigurationException: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed. (Caused by org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.)

at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:397)

at org.apache.commons.logging.impl.LogFactoryImpl.newInstance(LogFactoryImpl.java:529)

... 59 more

Caused by: org.apache.commons.logging.LogConfigurationException: Invalid class loader hierarchy. You have more than one version of 'org.apache.commons.logging.Log' visible, which is not allowed.

at org.apache.commons.logging.impl.LogFactoryImpl.getLogConstructor(LogFactoryImpl.java:385)

... 60 more

{code}

I see in the docs this related issue : https://confluence.atlassian.com/display/JIRAKB/Installing+UPM+2.7.2+or+later+on+versions+of+Tomcat+prior+to+6+fails

But we did not upgraded UPM, only confluence.

We run the ear-war version in tomcat 5.5.23 with java 1.6.0_35

2 answers

1 accepted

This widget could not be displayed.

Hi Cedric,

I'm sorry to say that I suspect the issue here is that the UPM bundled in Confluence v4.3.6 is UPM v2.7.7, which isn't compatible with Tomcat 5 and as such you will need to upgrade your Tomcat as described in this document: https://confluence.atlassian.com/display/CONFKB/Universal+Plugin+Manager+stops+working+after+upgrade+to+v4.3.5+or+v4.3.6

All the best,
John

This widget could not be displayed.

Ok, so as you said, confluence >= 4.3.5 is no longer compatible with tomcat5.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

87 views 13 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you