I am having trouble updating the Universal Plugin Manager. When I click the link under the Plugins page to update now. It downloads just fine, then goes to installing and then something goes wrong. I do not get any error messages, nor can I find any in the logs folder. However it just sits with that screen seemingly forever. I have let it go for 30 and 40 minutes with no success.
I also attempted the backup method mentioned in your documentation. I used the old plugins manager. It says it is uploading, then sits at that screen forever. I let it go for 10 minutes before I attempted to quit out.
Each time confluence quits responding, then I have to restart the service. Then when it comes back up, it is the same plugin version 2.0.6.
Any help would be appreciated.
Based on your description I would like to suggest you to rebuild your bundled plugins (UPM is bundled also) and after this you can try again to upgrade your UPM, the procedure is the following:
* Stop your Confluence instance;
* Remove/delete the content from the following folders:
a) The <confluence-home>/bundled-plugins folder
b) The <confluence-home>/plugin-cache folder
c) The <confluence-home>/plugins-osgi-cache folder
d) The <confluence-home>/plugins-temp folder
* Start your Confluence and try to upgrade your UPM;
If this approach doesn't work I would suggest you to raise a support ticket and so we can perform a better investigation of this problem that you're experiencing.
I hope this helps.
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