I am having trouble updating the Universal Plugin Manager. When I click the link under the Plugins page to update now. It downloads just fine, then goes to installing and then something goes wrong. I do not get any error messages, nor can I find any in the logs folder. However it just sits with that screen seemingly forever. I have let it go for 30 and 40 minutes with no success.
I also attempted the backup method mentioned in your documentation. I used the old plugins manager. It says it is uploading, then sits at that screen forever. I let it go for 10 minutes before I attempted to quit out.
Each time confluence quits responding, then I have to restart the service. Then when it comes back up, it is the same plugin version 2.0.6.
Any help would be appreciated.
Based on your description I would like to suggest you to rebuild your bundled plugins (UPM is bundled also) and after this you can try again to upgrade your UPM, the procedure is the following:
* Stop your Confluence instance;
* Remove/delete the content from the following folders:
a) The <confluence-home>/bundled-plugins folder
b) The <confluence-home>/plugin-cache folder
c) The <confluence-home>/plugins-osgi-cache folder
d) The <confluence-home>/plugins-temp folder
* Start your Confluence and try to upgrade your UPM;
If this approach doesn't work I would suggest you to raise a support ticket and so we can perform a better investigation of this problem that you're experiencing.
I hope this helps.
Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs