Cannot see Greenhopper in plugins list - OnDemand Product

We are currently using the onDemand product with a GreenHopper add-on but are unable to see the plug-in in the dropdown nor see where to add it to a project. The a admin info says that it is enabled and we are being billed for it. Viewing the support documentation has not been of any help. Thanks!

1 answer

This widget could not be displayed.

Greetings -

I found an account associated with the email address you are using here and it does not show Greenhopper included. Since this is all public, I can't get into details to see if we are talking about the same account.

The best thing to do is to go to and click "configure" after signing in. This will take you to a page where you can see all the different applications for OnDemand and you can customize which ones you want in your account. If you find GreenHopper already selected, best to open a support request so we can get the needed info from you and track down the issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

111 views 15 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you