Cannot change Password, never able to log in

Tried to login from initial email link, asked to make new password right away, says password successfully reset. Tried to log in, failed. Tried to reset password, got email, followed link to reset password, password reset successfully, tried to log in, failed.

Have never been able to log in to my teams OnDemand account

1 answer

1 accepted

1 vote

Sean submitted a support ticket and we investigated the problem. It turned out to be that the administrator of the instance had revoked all application access for Sean. Without any application access, he was unable to login.

If you are an administrator, you can modify application access from this page:


Suggest an answer

Log in or Join to answer
Community showcase
Louis De Jaeger
Posted 4 hours ago in Off-topic

Friday fun: your best joke

Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...

20 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot