Cannot change Password, never able to log in

Tried to login from initial email link, asked to make new password right away, says password successfully reset. Tried to log in, failed. Tried to reset password, got email, followed link to reset password, password reset successfully, tried to log in, failed.

Have never been able to log in to my teams OnDemand account

1 answer

1 accepted

1 vote
Answer accepted

Sean submitted a support ticket and we investigated the problem. It turned out to be that the administrator of the instance had revoked all application access for Sean. Without any application access, he was unable to login.

If you are an administrator, you can modify application access from this page:

https://<accountname>.atlassian.net/secure/admin/user/ApplicationAccessConfig!default.jspa

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Friday in United States

Confluence Security Advisory

Good morning Members, Not sure if you are aware. Please read the following: https://www.icloud.com/keynote/0RyJ4VEdNUpjDpGfMhfZx9fEg#Confluence_Security_Advisor More details: https://co...

57 views 1 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you