Cannot attach Image to a page

I am trying to attach an image named 'se_portal.png' to a page while editing that page.

For this I am using the 'insert image' macro. When I browse to that image and attach it, I get the following error message -

"Attached the file ‘se_portal.png’ but no thumbnail could be displayed. The file may not be an image."

How can I resolve this issue?

Other useful details -

1) I am not the admin but have edit right to my space

2) I am working in a corporate network where a firewall exists between my system and the system hosting confluence. However, I have got firewall exceptions in place and I can access all the pages of this confluence wiki.

Please help me.

Thanks in advance. :)

3 answers

1 accepted

1 vote
Accepted answer

Hi Manish,

Please perform, if possible, the same test putting your server on firewall DMZ or without firewall. If the problem persists, please raise a new support ticket at https://support.atlassian.com , sending the file that you want to attach.

Cheers,

Lucas

Thanks Lucas for your guidance.

Actually I contacted my wiki admin and he found out that the server was disabled when I was attaching the file.

Regards

Manish Sharma

Thanks Lucas for your guidance.

Actually I contacted my wiki admin and he found out that the server was disabled when I was attaching the file.

Regards

Manish Sharma

Thanks Lucas for your guidance.

Actually I contacted my wiki admin and he found out that the server was disabled when I was attaching the file.

Regards

Manish Sharma

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