Cannot add new cards to product backlog

Adding new cards on planning board not showing up on board. They are showing up via Projects and when select More Actions and Planning board get a message that Unable to display issue! Filter is hiding issue, to view it you have to adjust filter settings. Skyped with Nicholas Muldoon who had issue remedying. Please reach out to him for info.

2 answers

1 accepted

Accepted Answer
0 votes
Bruno Rosa Atlassian Team Mar 09, 2013

Hi Monica, since I was able to check that you've already managed to solve this situation, I'd like to post the answer here in order to share the resolution.

It seems that this problem was happening because you had a bunch of critical fields for GreenHopper set to be hidden while they should be showing - such as Affects Version/s, Fix Version/s, Release Version History and many others.

So, just by setting the fields to be visible again - on the Field Configuration screen - made everything get back to normal.

Cheers,

Bruno Rosa

The answer was provided as noted in the comment.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

120 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you