Can you have the issue creation screen show two tabs but have the content show in Issue Views?

Eric Satterfield May 8, 2017

I would like to create an issue for a particular project and have the creation screen split the fields up into tabs but have the Issue View screen show all of the content regardless of which tab those fields were under. Currently, the content shows up just like it did on the Creation screen, so users have to remember to click into each tab to see what was added there.

Can this be done?

Thank you for your time!

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Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2017

Hi Eric,

you can define different screens for creating, editing and viewing issues.

You have to define the screens in the admin section:

  • Admin -> Issues -> Screens
  • Then create a new screen scheme. Associate issue operations with your new screens: 
    • Create Issue - your new create issue screen with tabs
    • Edit Issue - your choice - with or without tabs
    • View Issue - your screen without tabs
  • Then create an issue type screen scheme and add the screen scheme from bullet point 2 as default Screen Scheme
  • Then change your project settings. Add your new Issue Type Screen Scheme to your project.

That should do it.

Good Luck :-)

Eric Satterfield May 8, 2017

This was really helpful! Thank you.

One other thing: is it possible to modify the arrangement of fields on this screen? Currently, labels are showing above my custom fields even though I set the "View" screen to have labels at the bottom.

Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2017

No, not the way you want. On the view screen, custom fields appear always under the system fields. You can't put the label field under your custom fields. 

On the other screens, you can change the order of the fields as you like, but not on the view screen.

Eric Satterfield May 8, 2017

Gotcha. Thanks again! Really, really helpful!

Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2017

You're welcome :-)

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