Can't see story points field in GreenHopper tasks

I selected "scrum" project template and the page indicates that it is saved automatically.

Now, it seems that this settings is not really saved because if I go back to the project and back into the settings it still indicates "default" for the project template.

I understand that I need the "scrum" template in order to work with story points.

How can I fix this?

EDIT: I followed the instructions on how to change the template for an existing project. Going into the "Planning Board" under "Tools" there is no "Configure" menu item that I can click on. So, my project is still in the default template without story points feild etc.

Thanks,

Erez

1 answer

This widget could not be displayed.

Sounds like a permission issue. Check the global permissions and permission schemes to ensure you have full rights to scheduling and assignment of issues. I think the global greenhopper config also has some permission checkboxes, as well as the defaul fields for cards, summaries and lists.

I am in the Administrators group and also in users and developers. It's a fresh hosted setup so I supposed it should work right out of the "box". But it doesn't.

Thanks,

Erez

Erez, Can you check if your user account also has the "administrator project role"? If the permission scheme is still default then in order to get the "configure" menu item you will need to have administrator permissions on that project. (Being member of the administrators user group does not mean you have the proect role by default, unless you configure the default members setting for this)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

147 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you