We can't help you with this - we're end users llike yourself. We don't even know what system you are logging into, although that wouldn't really help us either unless we happened to be one of the admins.
If you are genuinely stuck and password resets aren't working on OnDemand, you'll need to contact Atlassian at support.atlassian.com
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Back in 2010 I hadn't been using the Atlassian tools (JIRA, Confluence, Bamboo) that long and I started searching online to see if I could chat to other users primarily about how they used the produc...
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