We can't help you with this - we're end users llike yourself. We don't even know what system you are logging into, although that wouldn't really help us either unless we happened to be one of the admins.
If you are genuinely stuck and password resets aren't working on OnDemand, you'll need to contact Atlassian at support.atlassian.com
Video and slides from this week's Monday Night Special are online. Learn more about the differences between Atlassian Server/Data Center and Atlassian Cloud from Daniel Meisen, kreuzwerker, and find ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event