It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

After having seen biggantt I have found bigpicture, which seems to be a superior product that includes biggantt and is priced the same. However, I can't seem to install it and so I am writing asking for help.

 

My setup is as follows:

 

-fresh jira server setup, on which I only installed and then uninstalled biggantt as addon

-tried to install bigpicture with an evaluation license but it fails saying that I need to check the logs

-the logs show some errors that don't make too much sense for me, it's something about timing out.

 

My server is not under a lot of stress, I am practically the only person using it at the moment, but the hardware is fairly weak. There is a severe spike in load when I try to enable the addon (as can be seen in the screenshots attached). Is there any advice you could give me?

 

1 answer

Hi

To resolve that, you'll have to increase the timeout JIRA imposes in the plugin loading process.

1. Stop JIRA;

2. Following these instructions: https://confluence.atlassian.com/display/JIRA/Setting+Properties+and+Options+on+Startup add the below argument to JIRA's startup parameters:

-Datlassian.plugins.enable.

wait=300

3. Start JIRA

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published yesterday in Off-topic

Teams behind the teams - Your nominations please!

Teams do amazing things together. We’ve talked about the myth of the lone genius and how everything is actually the result of teamwork. You might be thinking, What about a novelist writing, say, Th...

57 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you