I'm in the process of migrating a server, and I can't get Crucible to respond externally. System is Windows Server 2008 R2.
After I extract the files and run start.bat, I can access Crucible from the server via either ip or domain name. If I try to connect externally, I just get a connection timeout with either the ip or domain name. The port is open in the firewall, and nothing else is listening on the port. I already have Jira running with no problem, and I don't remember any issues like this when I was first installing crucible several months ago. I am by no means a server expert so its probably some minor thing I missed...
Go to another box on the same network if you can (ie internal). Try telnetting to the server port, if you can connect you have an external firewall /routing issue. If you can't connect you probably have an application firewall issue on the actual server. I've fallen for that a number of times.
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