It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't Delete tickets

a user is saying that he does not have the delete option on tickets. Do you know if that is a permission thing? He does not appear to be a member of the same groups as me. I don’t want him to have admin access but I think they should be able to delete tickets

3 answers

1 accepted

0 votes
Answer accepted

Yes, it's permissions - probably not groups.

Go to the project, open up the "permission scheme" and look for "delete" - you'll probably find it says something like "jira administrators" (where the rest of the permissions sat things like role:users, jira-adminstrators, role:developers). Then match his groups and roles against it.

Have a look at the Permission Scheme:

There is a permission called "Delete Issues".

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Thursday in Confluence

Confluence CVEs and common questions

Two vulnerabilities have been published for Confluence Server and Data Center recently: March 20, 2019 CVE-2019-3395 / CVE-2019-3396 April 17, 2019 CVE-2019-3398 The goal of this article is...

132 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you