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Can't Activate Greenhopper in My JIRA instance?

Whitewater Digital Dec 19, 2011

Hi, hope you can help....

I have signed up for a GreenHopper licence key, and need to past it into my instance of JIRA on Demand.

Under Plugins, the button for it reads' disable. Thus i assume it is enabled.

It is NOT listed as a plugin and does NOT show in my Admin Gadget.

I cannot get to it anywhere on my nstance to paste in the key....

...can anyone help? No idea where to activate it....

Thanks in advance

1 answer

0 votes
Nik Eklund Dec 19, 2011

I found your account and it looks like Greenhopper is all ready to go for your OnDemand instance (and looks like it is working fine). I don't want to post any of your account specifics here/publicly so if you are still experiencing any issues, please raise a support request and we can resolve the issue right away.

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