Can not release a project version

I try to release a version of one of our projects.

This works fine on other projects.

But on one project, the ajax spinner on the release popup never ends.

I can not see anything related in the log files.

You can please give me some advise, how to get relevant information from the application.

3 answers

1 accepted

Can you please check Administration > Look and Feel

and
Administration > General Configuration > Advanced Settings page?

Those two should be the ones to change so that the date formats and date picker work as you wish them to.

0 votes

Hm.. In my experience, this could be due to a few reason:

1. You are using a custom project key pattern ie. TEST123-123

2. A third party plugins, just a suggestion can you try to run JIRA in safe mode and try it again?

3. Try Indexing and Integrity Checker just to make sure.

Hope this helps. Vicky.

Thanks for your quick response.

1. I do not us a custom project key pattern - just 5 letters

2. Running jira in safe mode does not help.

3. I removed my work and indexes directorys and reindexed my system - no changes. The integrity checker did not find any issues.

So, do you have any further suggestions.

Thanks for your help. Tobias

Hello Tobias,

Are you accessing JIRA through a proxy? If so, can you try to access it on the server:port directly and see if you get the same behavior?

Yes, that works, but now I get an date-time error while submitting.

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