Can not integrate crucible and jira

My configuration

Jira

2 Connectors

1 listening on port 8080 for https requests. (for outside traffic proxied through Apache)

1 listening on port 8081 for http requests. (for communicating with other Atlassian products. for instance, it is set up to communicate with Stash on this port)

<connector port="8080" <="" p="">

maxThreads=150

minSpareThreads=25

connectionTimeout=20000

enableLookups=false

maxHttpHeaderSize=8192

protocol=HTTP/1.1

useBodyEncodingForURI=true

redirectPort=8443

acceptCount=100

disableUploadTimeout=true

scheme=https

proxyName=www.myurl.com

proxyPort=443/>

<connector port="8081" <="" p="">

maxThreads=150

minSpareThreads=25

connectionTimeout=20000

enableLookups=false

maxHttpHeaderSize=8192

protocol=HTTP/1.1

useBodyEncodingForURI=true

redirectPort=8443

acceptCount=100

disableUploadTimeout=true/>

<context path="/jira" <="" p="">

Crucible

<web-server context="/fisheye">

<http bind=":8060" proxy-port="443" proxy-scheme="https" proxy-host="www.myurl.com/">

Ideally, I'd be able to set up a http port in crucible for communicating with other Atlassian products behind our firewall, but that doesn't seem to be supported?

I'm trying to set up the application link between Jira and Crucible following the instructions here. https://confluence.atlassian.com/display/CRUCIBLE/JIRA+Integration+in+Crucible

In crucible, I go to Add Application Link.

Step 1. For the server URL I put in http://192.168.1.88:8081/jira. which can be navigated to on our network just fine. click next.

Step 2. I enter the username and password. The Reciprocal link URL says https://www.myurl.com/fisheye. I can go to that url on a browswer just fine, but when I click next I get an error message that says.

The Remote application is not able to connect to 'www'(FishEye / Crucible) by using the URL 'https://www.myurl.com/fisheye'.

Any ideas?

1 answer

  1. Is the URL https://www.myurl.com/fisheye accessible from the JIRA server?
  2. Is the SSL certificate for Fisheye imported into JIRA JVM keystore?
  3. What does the logs JIRA logs say?

Hint: Use the Hercules scan in support tools in JIRA administration and it will suggest the articles that will point you to the right direction.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 5 hours ago in Agile

What is ChatOps? A guide to its evolution, adoption, and significance

I am the product of AIM. I can hear that door swinging open and closed in my mind with absolute fidelity. I’d recognize that ding anywhere. At 15, as I typed away into AOL IM, I never imagined that ...

20 views 1 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you