Can not install Git Version Control Viewer plugin

After Git Version Control Viewer plugin setup in UPM,

and Buy button had pressed, I got next error @https://my.atlassian.com/addon/error:

{code}

Buy Git Version Control Viewer

We are unable to add the plugin to your cart. Git Version Control Viewer has already been purchased for this JIRA SEN. Please see the JIRA technical contact for more information.

{code}

But there is no Git Version Control Viewer plugin license in list of my licenses at https://my.atlassian.com/products/index .

2 answers

Resolved with help of atlassian support guys.

Reason: License was purchased in another my.atlassian.com account.

Installed this license manually with copy/paste.

Hi there,

I have been trying to look up your order to advise you on how to resolve this issue but I'm not able to find any records of your purchases in our system because I haven't been able to trace you in our system from your username IT DevOps. So what I would suggest is that you either open a ticket with Support in the JIRA project or send an email to Sales and ask them to investigate your order: sales@atlassian.com

All the best,
John

Hi John,

Check Tony Ramos name please.

JSP ticket already created: https://support.atlassian.com/browse/JSP-140850

Thank you,

Nikolai

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