Can fields in Service Desk Request Types be set to hidden without having to set default values?

This question is in reference to Atlassian Documentation: Configuring request types and workflows  Can fields in Service Desk Request Types be set to hidden without having to set default values?image2016-8-23 12:56:25.png

 

1 answer

2 votes
Steven Behnke Community Champion Aug 23, 2016

Just don't add them to the Request Screen. They won't be visible to the Customer and they won't require a value.

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