It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can a Confluence administrator generate an email distrubution list based on registered users?

There are some rare occasions when I, as the administrator, would like to email all of my registered users - for instance, about the status of a bug fix that I have been working with Atlassian support on. Can a Confluence administrator generate an email distrubution list based on registered users? I have poked around, but cannot find an obvious solution.

2 answers

1 vote

Hi Susan,

It is not possible to send an email throught Confluence. The reason for this is because Confluence is already meant as a collaboration tool to "replace" emails.
To update your users you could create a page or blog post informing the users about the updates. You can share pages and blogpost via email if needed.

Thank you. I think Confluence is meant to reduce, not replace emails - otherwise, why would Confluence provide so many email notification opportunities, including watch notifications and new user invitations? I am glad that Confluence downplays email. However, there are occasions when email, used sparingly, is the most efficient and effective means of alerting a user-base. Sure, the content of an important update can live in a blog post or wiki page, but that's not what I am referring to. I suppose that I can manually create a distribution list, but as my user-base grows, that is error-prone and labor intensive. I could also "force" users to watch a page or a blog that is not foolproof either. I have been using Confluence since about 2008/9 (?), originally a hosted instance and now an On Demand instance. I seem to recall administrators for the hosted instance being able to do something like this. I would have liked a feature like this to give my users a heads up about the recent upgrade.

"The reason for this is because Confluence is already meant as a collaboration tool to 'replace' emails."

Typical clueless and arrogant Atlassian rationalization of a usability problem.

I need to bring the server down to upgrade to close your security hole.

My Confluence server sends tons of "watch" email notifications. It's an essential part of any wiki. Letting me as admin send announcements to all would increase the volume of email my server sends by approximately 0.01%.

Ha ha - those were my sentiments, though I tried to express them a little more delicately.

I guess you could always try the following query in the database, and use that list to send mails from another program (do remember to mask recipient addresses, perhaps by using BCC: instad of TO: fields):

SELECT email_address from cwd_user;

Best regards,

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

We want to hear from you! How do you use Slack and Atlassian together?

Hi Everyone! My name is Mina and I am on Atlassian’s Ecosystems Marketing team. Our team is focused on our technology partnerships and marketplace apps. One of Atlassian’s partners is Slack, who ...

85 views 1 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you