As the question explains, I have an admin that has access to a certain transition. This leads to a status that auto-unassignes a ticket. I don't want everyone to be able to set the assignee to unassigned. is this possible?
Going by your statement "This leads to a status that auto-unassignes a ticket" I assume that it is a transistion that sets the assignee to 'Unassigned'. If that is the case, a pre-condition for the transistion that the user is in project role of Admins should help you.
i am not sure whether this is what you really meant, because others can still change the assignee to Unassigned by directly using the 'Assign' button. To workaround that a similar discussion here
Hi Renjith, thanks for replying. Sorry for the convoluted question. I'll try and explain the situation a little better.
I allow all users to reassign tickets to anyone in any department. However, I have a transition that only the admin can use (due to the pre-condition user group Admin being set). However, as the setting "Allow Unassign assignee" is set in the JIRA config, its a universal option now. I want to know if there's a setting within a workflow that I can set to mask/hide the "Unassigned" option from the assignee list.
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