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Can I exclude specific fields for e-mail notifications

Rik Koning
Rik Koning June 16, 2017

For a bug tracking project I have set the notifications to send e-mails to the QA Managers on all ticket changes. This is causing problems when producers add Story points or Sprint tags to these issues, because it results in a ton of irrelevant e-mails.

Is there a way that you can set specific fields (e.g. Story Points and Sprint) as an exception, so that no notifications are generated when these are changed?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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June 20, 2023

Hi @Rik Koning ,

my suggestion is to use specific self transition at workflow level and remove fields from edit screen. In that way, self transitions will fire a generic event that will not send email.

Fabio

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