Can I assign a closed issue in GreenHopper?

Hi,

We have been using Jira for a while and are introducing GreenHopper. I have a bunch of issues that have been closed. Is it possible to assign them to a version in the planning board?

If I click on the header of an open issue I can drag and drop it into a version fine. However, I cannot 'pick up' a closed issue.

I understand it doesn't make sense to assign a closed issue but I would like to retrofit these into the versions if possible.

Thanks

Eban

1 answer

1 accepted

This widget could not be displayed.

I suspect it's actually Jira stopping you from doing this, not Greenhopper.

If you look at the default workflow, look at the "closed" step/status, and it's properties, and you'll find a flag that says "issue is not editable while in this status". This will prevent Jira, and hence Greenhopper, from editing any fields on the issue, including versions.

Three possible fixes for this

  1. Add a workflow transition from Closed to Closed, that goes through an edit screen, and (maybe) is limited to admins only.
  2. Bulk re-open them, set the version, then bulk-close them again
  3. Remove the flag from the workflow

Points 1 and 3 are possibly difficult - if you really are using the Jira default workflow, you can't actually edit it, so you'd need to migrate to a new workflow.

Thanks Nic, that was it. I duplicated the default workflow and made the closed issues editable. I then assigned the workflow scheme to my project and I can now assign closed issues :)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

134 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you