Can I add automatically "request participant" (which is also customer) at the time of a Jira Service Desk issue being created

This question is in reference to Atlassian Documentation: Adding request participants

Can I add automatically "request participant" (which is also customer) at the time of a Jira Service Desk issue being created. I it is possible how?

1 answer

This widget could not be displayed.

You might want to check out the JIRA knowledge base article How to Automatically Add Request Participants when Creating an Issue, which outlines two approaches via add-ons (one commercial, one free):

Purpose

When creating an issue through the Customer Portal, it's possible to 'Add People' who are considered a participant on the issue, as detailed in Adding people to participate in requests. This KB details how to go about automatically adding users as part creating an issue.

[...]

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

194 views 18 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you