CSV import works only for Status = In Progress, rest ignored ??

Hi,

I have brand new cloud setup and tried to import  issues for our members, including some history which already have status = Close, and got a bunch of errors each time, after narrowing this error I see that it works only for issues with status = 'In Progress', anything else is ignored and throw an error.

Is this the right way,  I used .CSV file and I didn't use mapping value feature in my config, as I assume 'Open' or 'Closed' are valid statuses for Jira.

Appreciate if somebody can gimme a hand, can I import issue with 'Closed' Status ?

 

this info from Import help:

Status

Can only be mapped to existing workflow statuses in JIRA. If not specified in your CSV file, imported issues will be given the default (i.e. first) Status as specified in your JIRA system.

and I can see those statuses defined in  Admin/Issues/Statuses  Green go thru, rest are failing....

jjj.jpg

Thanks

M

1 answer

I'm adding  piece of log, just for the case, in this log only one issue  _Summary6 was imported OK, and it had status 'In Progress', rest failed ( for status 'Open', 'Closed').

2017-03-16 09:25:39,811 INFO - Importing: Issues
2017-03-16 09:25:39,811 INFO - ------------------------------
2017-03-16 09:25:39,811 INFO - Only new items will be imported
2017-03-16 09:25:39,812 INFO - Importing issue: [externalId='autoid-5302345452868940599', summary='Domino _Summary1']
2017-03-16 09:25:39,816 ERROR - Error importing issue [externalId='autoid-5302345452868940599', summary='Domino _Summary1']
2017-03-16 09:25:39,817 INFO - Importing issue: [externalId='autoid-839010601594480515', summary='Domino _Summary2']
2017-03-16 09:25:39,818 ERROR - Error importing issue [externalId='autoid-839010601594480515', summary='Domino _Summary2']
2017-03-16 09:25:39,818 INFO - Importing issue: [externalId='autoid-3503400103235319090', summary='Domino _Summary3']
2017-03-16 09:25:39,820 ERROR - Error importing issue [externalId='autoid-3503400103235319090', summary='Domino _Summary3']
2017-03-16 09:25:39,820 INFO - Importing issue: [externalId='autoid-2925450118920884134', summary='Domino _Summary4']
2017-03-16 09:25:39,822 ERROR - Error importing issue [externalId='autoid-2925450118920884134', summary='Domino _Summary4']
2017-03-16 09:25:39,823 INFO - Importing issue: [externalId='autoid-6524567059874144710', summary='Domino _Summary5']
2017-03-16 09:25:40,096 INFO - Importing issue: [externalId='autoid-1705305996443757824', summary='Domino _Summary6']
2017-03-16 09:25:40,098 ERROR - Error importing issue [externalId='autoid-1705305996443757824', summary='Domino _Summary6']

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