Bugzilla import


I am trying out the "on-demand" version of JIRA and the number one thing I want is to import an existing Bugzilla instance. I read the information about the Bugzilla Import Wizard at https://confluence.atlassian.com/display/JIRA/Importing+Data+from+Bugzilla#ImportingDatafromBugzilla-how but I see a note: The information on this page does not applyto JIRA OnDemand.

Is there another path to importing a bugzilla instance into JIRA on-demand, or is it simply not available. I don't want to use the "download" version.


Gabor Kiss


3 answers

The link provided by Abdoulaye Diallo unfortunately actually does not provide you any helpful advice wrt Bugzilla (despite the landing page mentions Bugzilla, there is nothing more about Bugzilla when you go read details. That's embarassing BTW.

The import is possible though but it will require an extra hop from you - that is setting up a temporary local instance (may be evaluation license - so it's free), performing the import from Bugzilla to JIRA and then exporting such data from your temporary JIRA to OnDemand.

More info also at https://answers.atlassian.com/questions/90081/can-i-import-a-local-bugzilla-database-into-jira-on-demand

I have been trying to do this and I have installed the local instance. I have been able to start the Bugzilla import wizard, but the wizard is not able to make a connection to the mySQL database which Bugzilla uses.

It seems that the mySQL which was created when I installed Bugzilla using the turnkey installer at https://wiki.mozilla.org/Bugzilla:Win32InstallPackages is set up not to allow network access to mySQL.

C:\Bugzilla-4.0\mysql\bin>mysql --host=localhost -ubugzilla -p

Enter password: **********


C:\Bugzilla-4.0\mysql\bin>mysql --host= -ubugzilla -p

Enter password: **********

ERROR 2003 (HY000): Can't connect to MySQL server on '' (10061)

Would you happen to know how to enable it? I am stuck at the moment.



WRT accessing MySQL over the network you need to configure it (IIRC by default it will allow you to connect only from localhost).

Look e.g. at http://stackoverflow.com/questions/6401218/granting-mysql-access-rights-to-all-machines-on-subnet or http://www.linuxgurru.com/2010/09/mysql-allow-remote-connections/



JIRA Command Line Interface is another option for doing customized imports.

You may want to check options from here.

Suggest an answer

Log in or Join to answer
Community showcase
Louis De Jaeger
Posted yesterday in Off-topic

Friday fun: your best joke

Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...

157 views 12 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot