Bonfire and IE 8/9 : "Could not get a response from the JIRA server" error

We use Bonfire 2.4.1 on JIRA 5.1 and I've installed the plug in on IE9. However, when I used my login details, I see the following error:

Could not get a response from the JIRA server - the server or your network connection may be offline.

The URL xxxxxx responded with a status code of 0

I also tried this on a different PC with IE8, and the result was the same.

I installed Firefox 15.0.1 on the same PC, along with the plug in and there was no issue.

Is there a know issue that could be affecting me?

Thanks,

Rob

5 answers

I'm not sure if I'm understanding you correctly. However I'd try to indicate the following:

  • Open IE;
  • Navigate to Internet options;
  • Tab Advanced;
  • Check the box Enable third-party browser extensions.

Also other option would be to turn off IE Compatibility View, as you can see here.

I hope it helps.

I'm sorry but I have third-party extensions enabled, it's a default install and I can't use it still keep getting the same error.

It hasn't been fixed.

Same problem here in IE10, any resolution to this?

Could not get a response from the JIRA server - the server or your network connection may be offline.

The URL https://otreva.atlassian.net/rest/auth/latest/session?os_authType=none responded with a status code of 0

Nope never got it working ... just had to use other browser.

Nope never got it working ... just had to use other browser.

It is worth looking at Release Notes for Bonfire and the Issues closed in the releases

e.g.:

https://jira.atlassian.com/browse/BON-1848

It may help upgrading to

  • JIRA 6.0.2
  • Bonfire 2.6.6
  • Bonfire Extensions 2.6.7.0

as well.

Looks like there is some advice on that issue in BON-1848.

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